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FAQS

MPR Movers - FAQS

Can I move high value items?

These things involve any piece that cannot be replaced, which is sentimental to you or something that is small yet very costly. We suggest that you should have those things with you when making a move. The following are some of the worthwhile things that you should carry and transport by yourself in case of any relocation:

  • Birth certificates, passports, and other forms of identification
  • Medications
  • Expensive jewelry
  • Collectible items (stamp or coin collections)
  • Photos
  • Watches
  • Sentimental items
  • Personal electronics
  • Important documents

*In the moving industry, we deem items of extraordinary value to be an item worth over $5,000, or worth over C$125.00 per pound.

Can I rent storage space?

Yes, we will be able to offer you or your enterprises a safe and secure place of storage in a rented warehouse. We are able to provide temporary, short-term and long-term storage facilities.

Can you help me pack for my move?

Yes, we have professional packers who can be employed to ease your workload. Our professional salespeople will be able to assist you in making decisions regarding the type of packing services you require.

Can you help disassemble furniture?

Yes. But, when you decide to use the services of the moving crews to disassemble and reassemble your furniture, it will increase your move time. Therefore, it can turn out to cost you more money than doing this on your own.

It is always better to inform us in advance in case you have a certain piece of furniture which needs dismantling and reassembling. In case of taking apart of items, they are required to pack small parts in a bag to retain them in case they can be used at a later date.

Do you offer moving boxes and packing products?

Yes, you can buy your moving supplies from us. We can provide you with the moving products and services for all your local move needs. Our supplies are professionally made for moving and, therefore, render moving your items safer.

How far in advance should I book my move?

The earlier the better. When you schedule and book your move early, you have a better chance to secure the exact moving date(s) you require. Also, it allows you to plan and handle your move with less stress.

What is an in-home estimate?

In-home estimate is site visit where one goes to do a physical inspection of the things you are transporting. It enables a moving organization to give you a more accurate quote. Along with estimating the volume of things you are relocating, our estimator will also negotiate your details of the move with you – dates, packing services, moving services, moving options, any special needs etc.

When and how do I pay for my move?

You need to pay for your move prior to the completion of delivery. Any other payment arrangements must be agreed upon with us in advance.

If you are paying by cash on the day of the move, then the team leader of the moving crew will collect the payment from you. You are expected to pay movers before they unload the moving truck at your destination.

Do you charge for a minimum number of hours?

Yes. There is a minimum charge for three hours for any assignment.

Can you move plants?

Yes, if they will fit within the truck. Please note that we are not arborists and if your plants need any special circumstances -temperature, handling, etc.- for transportation, you are advised to consult relevant specialists for counsel.

What size boxes I need for packing?

It depends. The positive aspect is that boxes are available in tremendous assortment and you can always get what suits you the best. The popular types of boxes are as follows:

  • 2-cube (2x2x2) This represents the most widespread-sized box. Normally, it is applied to heavy objects e.g. books. The bigger the box you want to use the heavier and smaller an item is.
  • 4-cube (4x4x4): It is suitable when the cargo is lightweight like linens and clothes, or the object has an odd shape like a kitchen appliance, lamp, etc.
  • TV box: This will help you keep your TV safe during the move.
  • Picture box: You will use this for artwork, mirrors, and other slim and delicate items.
  • Dish barrels (and inserts): These are used to pack dishes and other fragile kitchen items.
  • Wardrobe box: It provides an easy means of conveying clothes. The box also has a hanging bar and all you need to do is to take your clothes on hangers and transfer them into the box. They come prepared to get into your new wardrobe.